Certificate IV in Leadership and Management (for Health Practice Managers)

BSB42015: Certificate IV in Leadership and Management

This qualification is suited to applicants who are responsible for the operational management of a practice, and working under the guidance of a practice manager or principal. It is targeted towards a range of practice types, for example general, specialist and government practices.

This qualification addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.

Entry requirements

Entry is open to all applicants with a suitable level of workplace responsibility allowing sufficient opportunity to demonstrate competency through completion of tasks related to their job role.

Delivery options

  • Individual students (online/webinars)
  • Customised in-house training for groups, corporations and organisations

Course duration

The estimated time to complete the course is 7-8 hours per week over a 18 month study period comprising on-the-job learning, workplace practice, self-directed study and assessment preparation. This estimate is based on AQF guidelines and will vary according to student experience and current practice.

Graduate outcomes

On successful completion of this course, students will have the skills to:

  • understand personal skills and where you fit into the workplace
  • assess the role that risk management plays in a 21st century practice
  • understand the financial aspects of the practice as a business, especially the information conveyed in financial statements
  • analyse client/patient needs and develop strategies to improve services in response to change
  • implement operational plans to meet the practice’s vision and goals
  • apply a continuous process of review and improvements across all aspects of the practice
  • lead and communicate with a diverse team of people to more effectively achieve the best results for your practice
  • understand the importance of a business vision and goals and demonstrate how these are used to set the direction for staff in the workplace.

Industry recognition

The attainment of the Certificate IV in Leadership and Management - for practice managers will allow for articulation into higher awards including the Diploma of Professional Practice Leadership.

Course fees

Certificate IV in Leadership and Management - for practice managers = $3,600 AUD

Our comprehensive...

  • Payment plans are available for this qualification.
  • This qualification may be available as a traineeship in your state.
  • Government funding and incentives may be available in your state.

Please contact us today for more information!


Students must complete 12 units of competency:

Unit Description
BSBRSK401 Identify risk and apply risk management processes
BSBCOM401 Organise and monitor the operation of compliance management system
BSBCUS403 Implement customer service standards
BSBFIA402 Report on financial activity
BSBMGT402 Implement operational plan
BSBMGT403 Implement continuous improvement
BSBMGT401 Show leadership in the workplace
BSBWOR404 Develop work priorities
BSBLDR403 Lead team effectiveness
BSBLDR402 Lead effective workplace relationships
BSBLDR401 Communicate effectively as a workplace leader
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Name Course Start Date Course End Date Cost
Certificate IV in Leadership and Management - for Medical Practice Managers (2017-07) $3,000.00