Certificate III in Business Administration (Medical)

BSB31115: Certificate III in Business Administration (Medical)

This qualification is suitable for those commencing work in an administration role in a private medical practice or hospital setting. It provides a thorough introduction to the role of a receptionist in a healthcare practice and gives a detailed understanding of responsibilities while developing the skills and knowledge required for daily work. It can be used as an aid to induction for new staff and is available as a traineeship in some states.

Entry requirements

Entry is open to all applicants with a suitable level of workplace responsibility allowing sufficient opportunity to demonstrate competency through completion of tasks related to their job role.

Delivery options

  • Individual students (online/webinars)
  • Customised in-house training for groups, corporations and organisations

Course duration

The estimated time to complete the course is 6-8 hours per week over a 12 month study period comprising on-the-job learning, workplace practice, self-directed study and assessment preparation. This estimate is based on AQF guidelines and will vary according to student experience and current practice.

Graduate outcomes

On successful completion of this course, students will have the skills to:

  • organise workplace information and maintain business resources
  • exercise initiative in a pratice environment, and support innovation and change
  • organise personal work priorities and development
  • contribute to personal skill development and learning
  • contribute to effective workplace relations
  • maintain workplace safety
  • deliver and monitor a service to customers
  • write, design and create business documents and presentations.

Industry recognition

The attainment of the Certificate III in Business Administration (Medical) will allow for articulation into higher awards including the Certificate IV in Medical Practice Assisting.

Course fees

Certificate III in Business Administration (Medical) = $2,500 AUD

  • Payment plans are available for this qualification.
  • This qualification may be available as a traineeship in your state.
  • Government funding and incentives may be available in your state.

Please contact us today for more information!


Students must complete 13 units of competency:

Unit Description
BSBWOR301 Organise personal work priorities and development
BSBADM307 Organise schedules
BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBCUS301 Deliver and monitor a service to customers
BSBMED301 Interpret and apply medical terminology appropriately
BSBWRT301 Write simple documents
BSBITU306 Design and produce business documents
BSBITU302 Create electronic presentations
Name Course Start Date Course End Date Cost
Certificate III in Business Administration (Medical) (2017-07) $2,500.00