UNE Partnerships: The Education and Training Company of the University of New England - Improving individual performance and organisational capability through education and training.

Online Course Evaluation

Quality control is an important part of UNE Partnerships study programs and we encourage students to respond to our course evaluation survey upon completion of study. This survey is designed to gather information about the content, format, structure, and workplace relevance and delivery methods of our programs. If you have found any area of the course particularly rewarding or disappointing please be sure to mention this in your response.

Your feedback is important to us and helps us to identify and improve any weak areas and consolidate strengths. Your comments will be forwarded to the Program Team and Course Advisory Committee for review.

In this questionnaire, the term ‘training’ refers to learning experiences with your training organisation. The term ‘trainer’ refers to trainers, teachers, lecturers, assessors or instructors.

Note:  If you feel any question is ‘not applicable’ please do not enter a response

* Required

Level of study	Select Statement of Attainment Certificate III Certificate IV Diploma Advanced Diploma Graduate Diploma *
Program:	Select Business Facilities Management Frontline Management Government Medical Reception Practice Management Project Management Real Estate Workplace Training *
Student Name:	*
Student Number:

	Strongly Disagree Disagree Agree Strongly Agree
I developed the skills expected from this training.
I identified ways to build on my current knowledge and skills.
The training focused on relevant skills.
I developed the knowledge expected from this training.
The training prepared me well for work.
	Strongly Disagree Disagree Agree Strongly Agree
I set high standards for myself in this training.
The training had a good mix of theory and practice.
I looked for my own resources to help me learn.
Overall, I am satisfied with the training.
I would recommend the training organisation to others.
	Strongly Disagree Disagree Agree Strongly Agree
Training organisation staff respected my background and needs.
I pushed myself to understand things I found confusing.
Trainers had an excellent knowledge of the subject content.
I received useful feedback on my assessments.
The way I was assessed was a fair test of my skills and knowledge.
	Strongly Disagree Disagree Agree Strongly Agree
I learned to work with people.
The training was at the right level of difficulty for me.
The amount of work I had to do was reasonable.
Assessments were based on realistic activities.
It was always easy to know the standards expected.
	Strongly Disagree Disagree Agree Strongly Agree
Training facilities and materials were in good condition.
I usually had a clear idea of what was expected of me.
Trainers explained things clearly.
The training organisation had a range of services to support learners.
I learned to plan and manage my work.
	Strongly Disagree Disagree Agree Strongly Agree
The training used up-to-date equipment, facilities and materials.
I approached trainers if I needed help.
Trainers made the subject as interesting as possible.
I would recommend the training to others.
The training organisation gave appropriate recognition of existing knowledge and skills.
	Strongly Disagree Disagree Agree Strongly Agree
Training resources were available when I needed them.
I was given enough material to keep up my interest.
The training was flexible enough to meet my needs.
Trainers encouraged learners to ask questions.
Trainers made it clear right from the start what they expected from me.

What were the best aspects of the training?
What aspects of the training were most in need of improvement?