The Frontline Management Program provides essential skills of supervision, team building, delegating and conflict resolution - an excellent induction program for newly promoted staff.
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Diploma of Business (Frontline Management)
Training Suitability
Supervisors with a technical/trade background now supervising others including team leaders, project managers, office managers, leading hands, coordinators and forepersons.
| QUICK REFERENCE | |
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| Full Qualification: |  Diploma of Business (Frontline Management) (BSB51004) |
| Delivery Options: |
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| Enrolment: | Download Enrolment Form |
| Candidature: | 24 months |
| Study Workload: | Estimated 6.5 hours per week over a 24 month period, although it is possible to finish in a shorter period. |
| Entry Requirements: | No prior qualifications are necessary, however minimum of Year 10 numeracy and literacy is required to demonstrate competencies. Participants should be in a managerial role supervising at least four people. Ideally they will be responsible for budgeting and projects or have access to this information. |
| Course Materials: | Comprehensive study package including course guide, study notes, online resources, activities, readings, assessment tools plus full administrative and academic support. |
| Course Modules : |
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| Assessment: | The assessment is composed of work-based assignments and satisfactorily fulfilling the requirements of the competency record. |
| Learning Pathways: | Available to higher awards |
| Detailed Brochure: | Available on request |
SKILLS OUTCOME
At the successful completion of this course students will be able to :- become an effective team leader
- are a proactive and innovative contributor
- be recognised as someone who can plan and consistently reach their goals
- develop an effective and efficient team-oriented environment
- achieve greater profits and strategic outcomes.
RECOGNITION OF PRIOR LEARNING (RPL)
Given some participants may already be able to demonstrate their competence in some units, RPL is available and acknowledges skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.