Business Management Program

The Frontline Management Program provides essential skills of supervision, team building, delegating and conflict resolution - an excellent induction program for newly promoted staff.


Contact us

Ph: 1800 066 128

Fx: 02 6772 5230
Em: business@unep.edu.au



The University of New England The University of New England (UNE) is the smart choice for students of the future. UNE combines the highest academic standards and industry-valued qualifications with flexible modes of learning — www.une.edu.au

Frontline Management Training


Frontline Management Qualifications

Certificate IV in Business (Frontline Management) - People wishing to gain the core management competencies required by contemporary operational managers. It is particularly appropriate training for those from a technical/trade background who now supervise others.

Diploma of Business (Frontline Management) - People wishing to gain high levels of supervisory, decision-making and problem-solving skills to achieve organisational outcomes.

Why Frontline Management?

The Frontline Management Program covers the core management competencies required by contemporary operational managers. It is particularly appropriate training for those from a technical/trade background who now supervise others.

This practical program is facilitated by industry-respected professionals and can be customised for corporate groups. It concentrates on the concept of workplace learning, which ensures its relevance to your particular situation and business:

  • become an effective team leader
  • be a proactive and innovative contributor
  • be recognised as someone who can plan and consistently reach their goals
  • develop an effective and efficient team-oriented environment
  • achieve greater profits and strategic outcomes.

Learning pathways are available into higher qualifications and university awards.